Condition | Indicator Light | POSSIBLE CAUSE | CORRECTIVE ACTION |
NO WATER | NONE | - No supply voltage present - Display board cable disconnected or loose | - Verify cable connection between main control board and display board - If correct voltage is present, replace drive |
GREEN "---" ON DISPLAY | - Pressure sensor circuit | - Verify water pressure is below system set point - If Pressure Input Board break-away tab is removed, ensure auxiliary device is connected and closed circuit - If Pressure Input Board break-away tab is removed and no auxiliary device is being used, manually short-circuit "AUX IN" connections - Jumper wires together at pressure sensor; if pump starts, replace sensor - If pump doesn’t start, check sensor connection at Pressure Input Board;. if loose, repair - If pump doesn’t start, jumper sensor connection at Pressure Input Board. If pump starts, replace wire - If pump doesn’t start with sensor Pressure Input Board connection jumpered, replace Pressure Input Board - If pump doesn't start with new Pressure Input Board, replace drive | |
RED FAULT CODE ON DISPLAY | - Fault detected | - Proceed to fault code description and remedy | |
GREEN MOTOR FREQUENCY ON DISPLAY | - Drive and motor are operating - Loose switch or cable connection - Incorrect motor or pump settings - Motor may be running backwards - Gulping water at pump inlet | - Verify Maximum Frequency setting. If this setting was reduced below maximum value, increase - Verify motor/pump ratings and match to motor/pump settings on drive (DIP switch or Wi-Fi) - Verify motor connections - Frequency max, amps low, check for closed valve, or stuck check valve - Frequency max, amps high, check for hole in pipe - Frequency max, amps erratic, check pump operation, dragging impellers - This is not a drive problem - Check all connections - Disconnect power and allow well to recover for short time, then retry | |
PRESSURE FLUCTUATIONS (POOR REGULATION) | GREEN MOTOR FREQUENCY ON DISPLAY | - Pressure sensor placement and setting - Pressure gauge placement - Pressure tank size and pre-charge - Leak in system - Air entrainment into pump intake (lack of submergence) | - Correct pressure and placement as necessary - Tank may be too small for system flow - This is not a drive problem - Disconnect power and check pressure gauge for pressure drop - Change tank size configuration - Set deeper in the well or tank; install a flow sleeve with airtight seal around drop pipe and cable - If fluctuation is only on branches before sensor, enable Steady Flow |
RUN ON WON’T SHUT DOWN | GREEN MOTOR FREQUENCY ON DISPLAY | - Pressure sensor placement and setting - Tank pre-charge pressure - Impeller damage - Leaky system - Sized improperly (pump can’t build enough head) | - Check frequency at low flows, pressure setting may be too close to pump max head - Verify precharge at 70% if tank size is larger than minimum, increase precharge (up to 85%) - Verify that the system will build and hold pressure - Enable bump and/or aggressive bump - Increase minimum frequency |
RUNS BUT TRIPS | FLASHING RED | - Check fault code and see corrective action | - Proceed to fault code description and remedy on reverse side |